Careers at SLM Group

We are currently recruiting for the positions below, if a role sounds like it is just what you are looking for, please download the SLM application form and forward along it along with your C.V. to hr@slm.co.uk.

We are always happy to hear from people who wish to work for our skilled and enthusiastic team. If you would like to send us your C.V, we are happy to hold this on file, should a suitable vacancy arise in the future.


Panel Technician Beater - SLM Toyota Norwich

with ATA accreditation and the ability to do MET work


A rare opportunity has arisen for a Panel Technician Beater to join our team in Norwich.


The main duties of the role are:

  • To repair or replace as necessary bodywork panels of damaged vehicles according to the instructions received or details on the job card. This will include chassis and framework
  • Dismantle and repair damaged vehicles by either repairing damaged panels or by replacing those beyond repair
  • To ensure that all equipment used, to include jigs, fixtures and welding equipment, is operated in accordance with defined safety requirements.
  • Adhere to the manufacturer’s literature and modification bulletins as appropriate to the repair and to the replacement of chassis and panel work.
  • Prepare vehicles fully before painting to include masking, sanding and other necessary preparation work

    Candidates will ideally have:

    * ATA qualification or be a time served technician
    * NVQ Level 1, 2 & 3
    * Experience in a body shop or accident repair environment

    In return the successful candidate will be offered an attractive remuneration and benefits package and the scope and support you need for a successful and rewarding career.

If you think you have the skills, experience and tenacity we are looking for, please get in touch. For an informal discussion about the role, please contact Jamie Bartram on 01603 481692. Alternatively, please email hr@slm.co.uk.

 

Service Advisor - SLM Toyota Norwich

A rare opportunity has arisen for a Service Advisor at our SLM Toyota Norwich dealership.

As a Service Advisor within our Toyota dealership you will be an integral part of the team supporting the Service Manager in planning and organising staffing and will support the overall service function. SLM Ltd offers you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.

The Service Advisor will be accountable for providing excellent customer service within the service department and ensuring that exceptional customer service standards are maintained and exceed customer expectations.

You will be able to demonstrate the following skills and experience:

  • Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
  • Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manager
  • Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
  • Excellent organisational skills in a customer service environment

Ideally you will demonstrate the following:

  • Experience with accounting and payment processes including invoicing and payment collection
  • You will be working to ensure every point of customer contact is successful and will work towards customer first behaviours in every aspect of your role. You will ensure that standards are maintained and that the customer is attended to within agreed timescales, telephone enquiries answered within agreed rings and customer satisfaction is met.

For this role it is essential you have experience of working within a customer focused role within the Motor industry. You also need to be organised, able to multi-task and manage a busy workload.

In return we offer a competitive salary plus bonus. Hours of work are 07.30 until 18.30 on a weekly, 4-day rotational shift pattern working Monday to Saturday.

If you would like further information about this vacancy please contact Darren Howard, Service Manager on 01603 480049 or email your CV and covering letter to darren.howard@slm.co.uk

 


Part Time Receptionist - SLM Norwich

A rare opportunity has arisen for a Part Time Receptionist at our Norwich dealership.

Working hours are AM or PM Monday to Friday between the hours of 7.30am and 6.00pm – 30 hours per week.

Reporting to our General Manager we are looking to recruit a professional receptionist to join our friendly team.

You will be the first point of contact when our customers call our dealership ensuring all our customers have the best customer experience. Taking calls and transferring them through to the correct person, you will also undertake customer service calls to our customers reminding them of their booking and post-visit follow-up calls.  You will also be trained to support our Sales Administrators.

We are ideally looking for someone who has had previous telephone and customer service experience.

If you would like further information about this vacancy please contact Clare Harper, Human Resources Manager on 01603 480008 or email your CV and covering letter to clare.harper@slm.co.uk

 


MET Technician - Bodyshop Meteor Close, Norwich

We are currently looking for an experienced MET (Mechanical Electrical Trim) Bodyshop Fitter to join our team.

You will be required to fit and strip both Mechanical/ Electrical and body parts from vehicles including interiors, as well as remove engines, gearboxes, suspension and SRS systems. You need to be a team player, able to work to deadlines, coupled with the ability to use your own initiative.

Advantages for this role would be:

  • ATA M.E.T or NVQ equivalent
  • A Knowledge of Hybrid systems & air conditioning systems 

In return the successful candidate will be offered an attractive remuneration and benefits package and the scope and support you need for a successful and rewarding career.

If you think you have the skills, experience and tenacity we are looking for, please get in touch. For an informal discussion about the role, please contact Jamie Bartram on 01603 481692. Alternatively, please email a CV to jamie.bartram@slm.co.uk.

 

Qualified Service Technician - Attleborough

A rare opportunity has become available to join our team in Attleborough.

The Service Technician will work to properly diagnose, repair and maintain customer vehicles, to the highest standards in regard to the Toyota franchise.

Job Responsibilities:

  • Efficiently and accurately perform quality repair work in accordance with dealership's and manufacturers standards
  • Complete system diagnostics and full automotive troubleshooting and testing
  • Consistently perform quality Visual Health Checks and customer videos, in order to report on repairs and maintenance items
  • Maintain an organised and neat workshop area
  • Road-test vehicle to ensure quality repair work was completed
  • Proper preparation and completion of repair order documentation
  • Comply with all company safety policies and procedures
  • Communicate directly with workshop manager regarding the status of the service work as well as the estimated time for completion so that customers can be informed
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology

Please submit your up to date CV to hr@slm.co.uk ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
 


Car Sales Executives - SLM Toyota

Are you dynamic and hungry to succeed?

Previous sales experience is essential. In addition to a fantastic salary, the successful candidate will also be given a company car.

You will be required to deliver the brand experience via the sales process by the achievement of monthly individual and team targets.

To deliver excellent customer satisfaction as a Car Sales Executive by providing all customers with quality and excellence and to consistently exceed internal and external customer expectations.

Main Requirements: 

  • High achieving, highly motivated team player with a desire to succeed 
  • Flexible approach to work and people 
  • IT literacy - awareness of the importance of complete and accurate data is essential 
  • Achieve/exceed individual sales targets to contribute to the site profitability 
  • Update and improve product knowledge to increase opportunities for sales 
  • Promote, at all times, the franchiser and franchisee culture of quality and excellence 

Send along with your up to date C.V to hr@slm.co.uk. Please ensure that you include all your contact details, including your mobile phone number, postcode and your email address with your application.